PNO-A9092R
8MP AI Long range Bullet CameraKey Features
- 8MP Image Resolution
- 15~50mm Focal Length
- 120m IR Length
- IP66, IP67, IK10 Rated
- Case tampering detection for proactive action
- Longer IR distance for night monitoring
- Dynamic Privacy Masking
- Similarity Search with BLAZE and Hanwha Vision Plug-in for Genetec/milestone
Downloads
View Selection
Manuals
| Category | File Name | Last Update | |
|---|---|---|---|
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_DE.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_EN.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_ES.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_FR.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_IT.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_PL.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_PT.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_TR.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_ZH-TW.pdf | 2026-08-06 | |
| Manuals | Manuals_PNO-A9092R%2CPNO-A9082R%2CPNO-A7082R_250728_ZH.pdf | 2026-08-06 |
CAD
| Category | File Name | Last Update | |
|---|---|---|---|
| CAD | CAD_PNO-A9092R_250922_Common.dxf | 2026-08-06 | |
| CAD | CAD_PNO-A9092R_250922_Common.pdf | 2026-08-06 |
Certification
Firmware
| Category | File Name | Last Update | |
|---|---|---|---|
| Firmware | CloudConnector_v_WN9_2_14_04_20260320_hva_prod.zip | 2026-08-06 | |
| Firmware | GenetecSecurityCenterSaaS_v_AB_wn9_26_04_03_20260403.zip | 2026-08-06 | |
| Firmware | PNO-A9082R_26.03.03_20260513_R831.zip | 2026-08-06 | |
| Firmware | WiseAI_v_PNO-A9082R_26_03_01_20260403.zip | 2026-08-06 |
A&E Document
| Category | File Name | Last Update | |
|---|---|---|---|
| A&E Document | A%26E%20Document_PNO-A9092R_251114_EN.docx | 2026-08-06 |
DataSheet
| Category | File Name | Last Update | |
|---|---|---|---|
| DataSheet | DataSheet_PNO-A9092R_20260806_EN_190431.pdf | 2026-08-06 |
Quick Guide
Online Help
| Category | File Name | Last Update | |
|---|---|---|---|
| Online Help | Online%20Help_PND-A9082RV%2CPNO-A9082R%2CPNO-A9092R%2CPNB-A9082%2CPNB-A9092_20251218_EN.pdf | 2026-08-06 | |
| Online Help | Online%20Help_PND-A9082RV%2CPNO-A9082R%2CPNO-A9092R%2CPNB-A9082%2CPNB-A9092_20251218_ES.pdf | 2026-08-06 | |
| Online Help | Online%20Help_PND-A9082RV%2CPNO-A9082R%2CPNO-A9092R%2CPNB-A9082%2CPNB-A9092_20251218_FR.pdf | 2026-08-06 |
OpenSourceLicense
| Category | File Name | Last Update | |
|---|---|---|---|
| OpenSourceLicense | OpenSourceLicense_PNO-A9082R%2CPNV-A9082RZ%2CPNO-A9092R%2CPND-A9082RV%2CPNB-A9092%2CPNB-A9082_260326_EN.txt | 2026-08-06 |
Installation Guide Sheet
| Category | File Name | Last Update | |
|---|---|---|---|
| Installation Guide Sheet | Installation Guide Sheet_PNO-A9092R_250429_Common.pdf | 2026-08-06 |
SBOM
| Category | File Name | Last Update | |
|---|---|---|---|
| SBOM | SBOM_PNO-A9092R%2CPNV-A7082RZ%2CPNV-A9082RZ_250312_EN_cyclonedx.json | 2026-08-06 |
Specifications
Video
| Imaging Device | Size | 1/1.2" |
| Type | CMOS | |
| Resolution | 3840x2160, 3328x1872, 3072x1728, 2688x1512, 2592x1944, 2560x1440, 1920x1080, 1600x1200, 1280x960, 1280x720, 1024x768, 800x600, 640x480, 640x360, 320x240, 320x180 | |
| Max. Framerate | H.265/H.264 | 30fps/25fps(60Hz/50Hz) |
| MJPEG | 30fps(@8MP Max. 5fps) | |
| Min. Illumination (Lux) | Color(1/30sec, 30IRE) | 0.015 |
| BW(1/30sec, 30IRE) | 0.0015 | |
| Video Out | USB: USB Type C. Preview and installation ONLY. Requires WiFi dongle. |
Lens
| Focal Length (mm) | 15~50 | |
| Zoom Ratio | Optical | 3.33x |
| Max Aperture Ratio (F number) | Wide | 1.67 |
| Tele | 3.5 | |
| Angular Field of View | Horizontal | 42.7°~12.6° |
| Vertical | 24.1°~7.2° | |
| Diagonal | 49°~14.3° | |
| Min. Object Distance | 2.5m(8.2ft) | |
| Focus Control | Simple focus | |
| Lens Type | Adaptive P iris(IR corrected) |
Pan / Tilt / Rotate
| Pan / Tilt / Rotate Range | Pan | 0°~360° |
| Tilt | 0°~90° | |
| Rotate | 0°~180° |
Operational
| Day & Night | Auto(ICR) | |
| Backlight Compensation | BLC, HLC, WDR, SSDR | |
| Wide Dynamic Range (dB) | 120 | |
| Digital Noise Reduction | WiseNRⅡ(Based on AI engine), SSNRⅤ | |
| Digital Image Stabilization | Support | |
| Defog | Support | |
| Motion Detection | Quantity | 8ea |
| Shape | 8point Polygonal zones | |
| Privacy Masking | Quantity | 32ea |
| Shape | 8point Polygonal zones | |
| Color / Option | Gray, Green, Red, Blue, Black, White, Mosaic, Purple, Yellow | |
| Dynamic Privacy Masking: Color / Option | Gray, Green, Red, Blue, Black, White, Mosaic, Purple, Yellow | |
| Gain Control | Off, Max gain, Manual | |
| White Balance | ATW, NarrowATW, AWC, Manual, Indoor, Outdoor | |
| LDC | Support(Fill/stretch mode) | |
| Electronic Shutter | Mode | Minimum, Maximum, Anti flicker, Prefer shutter control(Based on AI engine) |
| Speed Range | 2~1/30,000sec | |
| Video Rotation | Flip, Mirror, Hallway view(90°/270°) | |
| Alarm Interface | In/Out | 2 configurable I/O ports |
| Others | 12VDC output | |
| Alarm Triggers | Analytics, Network disconnect, Alarm input, Time schedule, MQTT subscription, Case tampering, Day/Night, Storage disruption | |
| Alarm Events When Alarm Trigger Occurred | File upload(image): e-mail/FTP/SFTP, File upload(video clip): FTP/SFTP, Notification: e-mail, Recording: SD/SDHC/SDXC or NAS recording at event triggers, Alarm output, Handover: PTZ preset, send message by HTTP/HTTPS/TCP, Audio clip playback, MQTT: publication | |
| Audio In | Selectable(mic in/line in) | |
| Audio Out | Line out | |
| Light Type | IR LED | |
| Light Viewable Length | IR | WiseIR 120m(393.7ft) |
| IR Wavelength | 850nm |
Analytics
| Classified Object Type | Person, Face, Vehicle, License plate | |
| Attributes | Person | Upper/Lower clothes color, Gender, Bag |
| Vehicle | Type(car, bus, truck, motorcycle, bicycle), Color | |
| Face | Age, Gender, Face mask, Glasses | |
| Similarity Search | Support | |
| Thumbnail | BestShot | |
| Analytics Events | Based on AI Engine | Object detection, Virtual line(Crossing/Direction), Motion detection, Face mask detection, Social distancing detection, Slip & fall detection, Virtual area(Loitering/Intrusion/Enter/Exit/Appear/Disappear) |
| Normal | Defocus detection, Tampering, Audio detection, Shock detection | |
| Business Intelligence | Based on AI Engine | People counting, Queue management, Heatmap, Vehicle counting, Crowd counting |
Network
| Ethernet | Metal shielded RJ-45(10/100/1000BASE-T) | |
| Video Compression | H.265/H.264: Main/Baseline/High, MJPEG | |
| Audio Compression | G.711(PCM): 8kHz(64kbps), G.726(ADPCM): 8kHz(16/24/32/40kbps), AAC-LC: 16kHz(48kbps), OPUS: 16kHz(64kbps) | |
| Smart Codec | WiseStream(Based on AI engine) | |
| Bitrate Control | H.265/H.264: CBR or VBR, MJPEG: VBR | |
| Streaming | Unicast | Up to 20 users |
| Multicast | Support | |
| Multiple Streaming | Up to 5 profiles, 3 virtual channel support | |
| Protocol | IPv4, IPv6, TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTCP, RTSP, NTP, HTTP, HTTPS, SSL/TLS, DHCP, FTP, SFTP, SMTP, ICMP, IGMP, SNMPv1/v2c/v3(MIB-2), ARP, DNS, DDNS, QoS, UPnP, Bonjour, LLDP, CDP, SRTP(TCP, UDP Unicast), MQTT, Syslog | |
| Application Programming Interface | ONVIF | S, G, T, M |
| Others | SUNAPI(HTTP API), Hanwha Vision Open Platform | |
| Direct Cloud Connection | Support |
Security
| OS / Firmware Protect | Encrypted firmware, Secure boot, Signed firmware | |
| User authentication | Digest authentication, Prevent brute-force attack | |
| Network authentication | IEEE 802.1X(EAP-TLS, EAP-LEAP, EAP-PEAP, MSCHAPv2) | |
| Secure Communication | HTTPS, WSS(WebSocket Secure), SRTP | |
| Access Control | IP-based access control, MAC-based access control, Auto logout | |
| Data Protect | Encryption credentials, Encrypt compress for live recording file export | |
| Audit | Access / System / Event Log management | |
| Device ID | Device certificate(Hanwha Vision Root CA) | |
| Secure Storage | SDcard partition encrypt(AES-256), Secure element | |
| Supply Chain Security | SBOM | |
| Security Certificate | Secure element(FIPS 140-3 level3, CC EAL6+), Consumer IoT Security Standard (ETSI EN 303 645) |
General
| SoC | Type | Wisenet 9 |
| Dual NPU | Support | |
| Memory | RAM | 4GB |
| Flash | 8GB eMMC | |
| Edge Storage | Micro SD/SDHC/SDXC | Max. 1TB x 2slot(Total 2TB) |
| Edge Storage(OnCloud) | Micro SD/SDHC/SDXC | Max. 1TB x 2slots (Total 2TB) *Hanwha Vision branded microSD cards have been certified and recommended for OnCloud edge recording. |
Environmental & Electrical
| Operating Condition | Temperature | -50°C~+55°C(-58°F~+131°F) |
| Humidity | 0~100% RH(condensing) | |
| Others | +74°C(+165°F)(Max) based on NEMA-TS 2(2.2.7), Start up should be done at above -30°C, Humidity control with AIR vent | |
| Storage Condition | Temperature | -50°C~+60°C(-58°F~+140°F) |
| Humidity | 0~90% RH(non-condensing) | |
| EPA(Effective Projected Area) | 0.026㎡ | |
| Input Voltage | PoE+(IEEE802.3at, Class4), 12VDC | |
| Power Consumption | PoE | Max. 19.2W, typical 11.0W |
| 12VDC | Max. 16.5W, typical 9.5W | |
| WisePower | Power monitoring | |
| Power Redundance Failover | Support |
Mechanical
| Color | White | |
| Material | Aluminum, Hard-coated window | |
| RAL Code | RAL9003 | |
| Product Dimensions | ø93.4x298.4mm(ø3.68x11.75") | |
| Product Weight | 2,180g(4.81lb) | |
| Compatible Conduit Hole | 19.1mm(3/4")(M25) | |
| Compatible Gang Box | Single, Double, 4" Octagon, Square |
Certifications & Standards
| EMC | FCC 47 CFR 15 Subpart B Class A, ICES-3(A)/NMB-3(A), CE/UKCA - EN55032 Class A, EN 50130-4, EN 61000-3-2, EN 61000-3-3, VCCI CISPR 32 Class A, RCM AS-NZS CISPR 32 Class A, KS C 9832 Class A, KS C 9835 | |
| Safety | UL 62368-1, CAN/CSA C22.2 NO. 62368-1, IEC 62471 | |
| Environment | IEC/EN 63000, IEC 60529 IP66, IEC 60529 IP67, IEC 62262 IK10, NEMA TS 2-2013 (2.2.7, 2.2.8, 2.2.9), NEMA 250 type 4X, IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6, IEC 60068-2-14, IEC 60068-2-27, IEC 60068-2-78 |
DORI (EN62676-4 standard)
| Detect (25PPM/ 8PPF) | Wide | 195.0m(639.66ft) |
| Tele | 730.7m(2,397.32ft) | |
| Observe (63PPM/ 19PPF) | Wide | 78.0m(255.86ft) |
| Tele | 292.3m(958.93ft) | |
| Recognize (125PPM/ 38PPF) | Wide | 39.0m(127.93ft) |
| Tele | 146.1m(479.46ft) | |
| Identify (250PPM/ 76PPF) | Wide | 19.5m(63.97ft) |
| Tele | 73.1m(239.73ft) |
Video
| Imaging Device | Size | 1/1.2" |
| Type | CMOS | |
| Resolution | 3840x2160, 3328x1872, 3072x1728, 2688x1512, 2592x1944, 2560x1440, 1920x1080, 1600x1200, 1280x960, 1280x720, 1024x768, 800x600, 640x480, 640x360, 320x240, 320x180 | |
| Max. Framerate | H.265/H.264 | 30fps/25fps(60Hz/50Hz) |
| MJPEG | 30fps(@8MP Max. 5fps) | |
| Min. Illumination (Lux) | Color(1/30sec, 30IRE) | 0.015 |
| BW(1/30sec, 30IRE) | 0.0015 | |
| Video Out | USB: USB Type C. Preview and installation ONLY. Requires WiFi dongle. |
Lens
| Focal Length (mm) | 15~50 | |
| Zoom Ratio | Optical | 3.33x |
| Max Aperture Ratio (F number) | Wide | 1.67 |
| Tele | 3.5 | |
| Angular Field of View | Horizontal | 42.7°~12.6° |
| Vertical | 24.1°~7.2° | |
| Diagonal | 49°~14.3° | |
| Min. Object Distance | 2.5m(8.2ft) | |
| Focus Control | Simple focus | |
| Lens Type | Adaptive P iris(IR corrected) |
Pan / Tilt / Rotate
| Pan / Tilt / Rotate Range | Pan | 0°~360° |
| Tilt | 0°~90° | |
| Rotate | 0°~180° |
Operational
| Day & Night | Auto(ICR) | |
| Backlight Compensation | BLC, HLC, WDR, SSDR | |
| Wide Dynamic Range (dB) | 120 | |
| Digital Noise Reduction | WiseNRⅡ(Based on AI engine), SSNRⅤ | |
| Digital Image Stabilization | Support | |
| Defog | Support | |
| Motion Detection | Quantity | 8ea |
| Shape | 8point Polygonal zones | |
| Privacy Masking | Quantity | 32ea |
| Shape | 8point Polygonal zones | |
| Color / Option | Gray, Green, Red, Blue, Black, White, Mosaic, Purple, Yellow | |
| Dynamic Privacy Masking: Color / Option | Gray, Green, Red, Blue, Black, White, Mosaic, Purple, Yellow | |
| Gain Control | Off, Max gain, Manual | |
| White Balance | ATW, NarrowATW, AWC, Manual, Indoor, Outdoor | |
| LDC | Support(Fill/stretch mode) | |
| Electronic Shutter | Mode | Minimum, Maximum, Anti flicker, Prefer shutter control(Based on AI engine) |
| Speed Range | 2~1/30,000sec | |
| Video Rotation | Flip, Mirror, Hallway view(90°/270°) | |
| Alarm Interface | In/Out | 2 configurable I/O ports |
| Others | 12VDC output | |
| Alarm Triggers | Analytics, Network disconnect, Alarm input, Time schedule, MQTT subscription, Case tampering, Day/Night, Storage disruption | |
| Alarm Events When Alarm Trigger Occurred | File upload(image): e-mail/FTP/SFTP, File upload(video clip): FTP/SFTP, Notification: e-mail, Recording: SD/SDHC/SDXC or NAS recording at event triggers, Alarm output, Handover: PTZ preset, send message by HTTP/HTTPS/TCP, Audio clip playback, MQTT: publication | |
| Audio In | Selectable(mic in/line in) | |
| Audio Out | Line out | |
| Light Type | IR LED | |
| Light Viewable Length | IR | WiseIR 120m(393.7ft) |
| IR Wavelength | 850nm |
Analytics
| Classified Object Type | Person, Face, Vehicle, License plate | |
| Attributes | Person | Upper/Lower clothes color, Gender, Bag |
| Vehicle | Type(car, bus, truck, motorcycle, bicycle), Color | |
| Face | Age, Gender, Face mask, Glasses | |
| Similarity Search | Support | |
| Thumbnail | BestShot | |
| Analytics Events | Based on AI Engine | Object detection, Virtual line(Crossing/Direction), Motion detection, Face mask detection, Social distancing detection, Slip & fall detection, Virtual area(Loitering/Intrusion/Enter/Exit/Appear/Disappear) |
| Normal | Defocus detection, Tampering, Audio detection, Shock detection | |
| Business Intelligence | Based on AI Engine | People counting, Queue management, Heatmap, Vehicle counting, Crowd counting |
Network
| Ethernet | Metal shielded RJ-45(10/100/1000BASE-T) | |
| Video Compression | H.265/H.264: Main/Baseline/High, MJPEG | |
| Audio Compression | G.711(PCM): 8kHz(64kbps), G.726(ADPCM): 8kHz(16/24/32/40kbps), AAC-LC: 16kHz(48kbps), OPUS: 16kHz(64kbps) | |
| Smart Codec | WiseStream(Based on AI engine) | |
| Bitrate Control | H.265/H.264: CBR or VBR, MJPEG: VBR | |
| Streaming | Unicast | Up to 20 users |
| Multicast | Support | |
| Multiple Streaming | Up to 5 profiles, 3 virtual channel support | |
| Protocol | IPv4, IPv6, TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTCP, RTSP, NTP, HTTP, HTTPS, SSL/TLS, DHCP, FTP, SFTP, SMTP, ICMP, IGMP, SNMPv1/v2c/v3(MIB-2), ARP, DNS, DDNS, QoS, UPnP, Bonjour, LLDP, CDP, SRTP(TCP, UDP Unicast), MQTT, Syslog | |
| Application Programming Interface | ONVIF | S, G, T, M |
| Others | SUNAPI(HTTP API), Hanwha Vision Open Platform | |
| Direct Cloud Connection | Support |
Security
| OS / Firmware Protect | Encrypted firmware, Secure boot, Signed firmware | |
| User authentication | Digest authentication, Prevent brute-force attack | |
| Network authentication | IEEE 802.1X(EAP-TLS, EAP-LEAP, EAP-PEAP, MSCHAPv2) | |
| Secure Communication | HTTPS, WSS(WebSocket Secure), SRTP | |
| Access Control | IP-based access control, MAC-based access control, Auto logout | |
| Data Protect | Encryption credentials, Encrypt compress for live recording file export | |
| Audit | Access / System / Event Log management | |
| Device ID | Device certificate(Hanwha Vision Root CA) | |
| Secure Storage | SDcard partition encrypt(AES-256), Secure element | |
| Supply Chain Security | SBOM | |
| Security Certificate | Secure element(FIPS 140-3 level3, CC EAL6+), Consumer IoT Security Standard (ETSI EN 303 645) |
General
| SoC | Type | Wisenet 9 |
| Dual NPU | Support | |
| Memory | RAM | 4GB |
| Flash | 8GB eMMC | |
| Edge Storage | Micro SD/SDHC/SDXC | Max. 1TB x 2slot(Total 2TB) |
| Edge Storage(OnCloud) | Micro SD/SDHC/SDXC | Max. 1TB x 2slots (Total 2TB) *Hanwha Vision branded microSD cards have been certified and recommended for OnCloud edge recording. |
Environmental & Electrical
| Operating Condition | Temperature | -50°C~+55°C(-58°F~+131°F) |
| Humidity | 0~100% RH(condensing) | |
| Others | +74°C(+165°F)(Max) based on NEMA-TS 2(2.2.7), Start up should be done at above -30°C, Humidity control with AIR vent | |
| Storage Condition | Temperature | -50°C~+60°C(-58°F~+140°F) |
| Humidity | 0~90% RH(non-condensing) | |
| EPA(Effective Projected Area) | 0.026㎡ | |
| Input Voltage | PoE+(IEEE802.3at, Class4), 12VDC | |
| Power Consumption | PoE | Max. 19.2W, typical 11.0W |
| 12VDC | Max. 16.5W, typical 9.5W | |
| WisePower | Power monitoring | |
| Power Redundance Failover | Support |
Mechanical
| Color | White | |
| Material | Aluminum, Hard-coated window | |
| RAL Code | RAL9003 | |
| Product Dimensions | ø93.4x298.4mm(ø3.68x11.75") | |
| Product Weight | 2,180g(4.81lb) | |
| Compatible Conduit Hole | 19.1mm(3/4")(M25) | |
| Compatible Gang Box | Single, Double, 4" Octagon, Square |
Certifications & Standards
| EMC | FCC 47 CFR 15 Subpart B Class A, ICES-3(A)/NMB-3(A), CE/UKCA - EN55032 Class A, EN 50130-4, EN 61000-3-2, EN 61000-3-3, VCCI CISPR 32 Class A, RCM AS-NZS CISPR 32 Class A, KS C 9832 Class A, KS C 9835 | |
| Safety | UL 62368-1, CAN/CSA C22.2 NO. 62368-1, IEC 62471 | |
| Environment | IEC/EN 63000, IEC 60529 IP66, IEC 60529 IP67, IEC 62262 IK10, NEMA TS 2-2013 (2.2.7, 2.2.8, 2.2.9), NEMA 250 type 4X, IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6, IEC 60068-2-14, IEC 60068-2-27, IEC 60068-2-78 |
DORI (EN62676-4 standard)
| Detect (25PPM/ 8PPF) | Wide | 195.0m(639.66ft) |
| Tele | 730.7m(2,397.32ft) | |
| Observe (63PPM/ 19PPF) | Wide | 78.0m(255.86ft) |
| Tele | 292.3m(958.93ft) | |
| Recognize (125PPM/ 38PPF) | Wide | 39.0m(127.93ft) |
| Tele | 146.1m(479.46ft) | |
| Identify (250PPM/ 76PPF) | Wide | 19.5m(63.97ft) |
| Tele | 73.1m(239.73ft) |
Accessories
SBP-160HMW1
SBP-140CMB
SBP-180CMB
SBP-180CMS
SBP-150CMP
SBP-300CMP
SBP-900CMP
SBP-C15H
SBP-C15NP
SBP-C35H
SBP-C15P
SBP-150CMI
SBP-300CMI
SBP-300CMW1
SBP-900CMW
SBP-300CMTW
SBP-300CMTS
SBP-160WMW1
SBP-250WMW
SBP-400WMW
SBP-115PFA
SBP-150PMW
SBD-180PMW
SBP-156KMW
SBP-150NBW
SBP-060BA
SPP-C7400
SPP-C45W
SBP-300WMW
SBP-300WMW1
SBP-300BW1
SBP-300PMW2
SBP-300KMW1
SBP-300LMW
SBP-300NBW
Service policies and processesService policies and processes can differ by nation / product / model. For more details, click below to view the warranty information applicable to your product.
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