Privacy Policy

Hanwha Vision CO., LTD. (hereinafter “Hanwha Vision” or “We“) values the privacy of its customers and enacts & operates the ‘Privacy Policy’ to comply with relevant laws such as ‘Act on Promotion of Information and Communications Network Utilization and Information Protection’ and ‘Personal Information Protection Act’. This policy may be changed according to the enactment or amendment of laws, changes in government policies, and the company’s operating policies.

Article 1. Particulars and Collection Methods of Personal Information to be collected

Article 2. Providing of Personal Information

Article 3. Outsourcing Personal Information Processing to a Third Party

Article 4. The Period for Retaining & Using and Destruction of Personal Information

Article 5. The Rights and Obligations of Users and Legal Representatives, and How to Exercise such Rights

Article 6. Privacy Officers

Article 7. Measures necessary to Ensure Safety for Personal Information Protection

Article 8. Personal Information Transferred Overseas

Article 9. Installation and Operation of an Automatic Collection Tool for Personal Information

Article 10. Notification on Privacy Policy Changes

① Hanwha Vision collects Personal Information from related websites as follows in order to provide various and convenient services to its customers and verify the customer identification.

② Hanwha Vision collects the above Personal Information in a way that its customers directly fill out online, provided, however, that the particulars to be collected in Paragraph 1 above may vary depending on the purpose and type of the services. For each individual service, Hanwha Vision has a procedure for its customers to choose “I agree” or “I do not agree” for all the items of the Consent to the Collection and Use of Personal Information or the Terms of Use. In such case, we consider our customers consent to the collection of Personal Information only if they select “I agree”.

③ In addition to Paragraphs 1 and 2, the following particulars of Personal Information may be automatically created and collected in the process of using the services.

1. Service usage record, access IP address, access log, MAC address, operating system, language used, etc.

① In any case, Hanwha Vision does not use or provide personal information to other companies beyond the scope notified in this Privacy Policy, except with the consent of its customers or pursuant to the provisions of relevant laws and regulations. However, personal Information is used and provided with caution in the following cases.

② Hanwha Vision provides the following personal information to third parties.

① Hanwha Vision outsources the Personal Information processing for effective information processing as follows:

▶ Entrusted company and entrusted Work

▶ Subcontractors and subcontracted work

② When outsourcing Personal Information to a third party, Hanwha Vision clarifies work responsibilities (Prohibition of Personal Information processing other than the purpose of performing outsourced work, technical and administrative protection measures, restrictions on re-outsourcing, management and supervision of the outsource, compensation for damages, etc.) and supervises whether the outsource processes Personal Information safely.

③ If the outsourced work or the outsource is changed, it will be disclosed through this Privacy Policy.

① When the purpose of collecting Personal Information has been achieved or there is a request for destruction by the customers, Hanwha Vision will destroy the customers’ Personal Information without delay.

② If it is necessary to retain Personal Information as follows according to the relevant laws & regulations and internal policies, it will be retained for a certain period of time.

※ The relevant laws and regulations include Commercial Act, Framework Act on National Taxes, Consumer Protection Act in E-Commerce, etc., Communication Secret Protection Act, etc.

1. In case Personal Information is necessary to be retained because of website membership registration and management, it will be retained until the member leaves the website. In the following cases, however, the retention period will be varied as follows:

A. In case of an investigation in progress due to a violation of the relevant laws and regulations, the retention period will be until such investigation is completed

B. In case of debt to be settled remaining in connection with the use of website, the retention period will be until the debt is settled

2. In case of provision of goods or services, the retention period will be until the completion of the supply of goods or services and the fees are to be settled. However, in following cases, the retention period will be varied for as follows:

A. Records on marks, advertisements, contents of contracts and execution thereof in electronic commerce transactions in accordance with the 「Act on Consumer Protection in Electronic Commerce, etc.」

1) Records related to marks and advertisement are to be retained for 6 months

2) Records related to cancellation of contracts or orders, payments, supply of goods, etc are to be retained for 5 years

3) Records related to resolution of consumer complaints or disputes are to be retained for 3 years

4) Records related to Personal Information collected for the purpose of consulting or after-sales service at Hanwha Vision‘s call center, website, or designated service center are to be retained for 5 years

5) Records related to Personal Information collected through customer survey or feedback are to be retained for 3 years

B. Retaining of communication data in accordance with Article 41 of the Enforcement Decree of the 「Communication Secret Protection Act」

1) Records related to computer communication, Internet log records, the data on tracking a access location are to be retained for 3 months

③ Destruction of Personal Information

1. Hanwha Vision will destroy Personal Information without delay when it becomes unnecessary at the expiry of the retention period, attainment of the purpose of processing the personal information, etc.

2. If Personal Information shall be kept pursuant to the relevant laws and regulations in spite of the lapsing of retention period of Personal Information or attainment of information processing purpose, Hanwha Vision will move Personal Information to a separate database (DB) or store it in a different storage location.

3. Hanwha Vision will destroy Personal Information recorded & stored in electronic file in a manner in which restoration is impossible and it will shred Personal Information recorded and stored on paper.

① The customers may at any time request to have an access, to correct, to delete, to suspend processing or to withdraw consent for the registered Personal Information. If, for the above requests, you contact the department in charge below in writing, by phone or via e-mail, we will take action without delay after confirmation.

▶ Department for Access Request to Personal Information

② If the customer requests correction of errors in Personal Information, we will not use or provide such Personal Information until we complete the correction. Furthermore, if incorrect Personal Information has already been provided to a third party, the result of the correction will be immediately notified to the third party to ensure that corrective measures are implemented.

③ Hanwha Vision processes Personal Information requested by the customers to be deleted within the period for retaining and using as stipulated in the relevant laws and regulations and takes proper actions for Personal Information not to be accessed to or used for any other purpose.

④ The customers are requested to prevent unexpected accidents by entering their Personal Information accurately and up-to-date. The customers shall be responsible for any accidents that occur due to inaccurate information entered by them. If the customers enter false information through stealing other people’s information, etc., they may lose their membership or be punished according to the relevant laws and regulations.

⑤ With the right to receive protection of personal information, customers have an obligation to protect themselves and not infringe on the information of other people. Be careful not to leak your own personal information or damage the information of others. Failure to fulfill such responsibilities and undermining of the privacy and dignity of others may be punishable according to relevant laws and regulations.

⑥ Protection of Personal Information of Children under 14 years of age

1. Hanwha Vision does not, in principle, collect Personal Information from Children under 14 years of age.

2. In case of collecting Personal Information of the Children under 14 years of age inevitably for product-related business, etc., we will obtain the consent of the Children’s legal representatives in advance, destroy the information without delay as soon as the related work is completed, and thoroughly manage the Children’s Personal Information during services.

① In order to protect the customers’ Personal Information and to handle complaints and inquiries related to Personal Information, Hanwha Vision has designated Privacy Officers as follows.

② If you need a report or consultation about infringement on Personal Information, please contact the following organizations.

1. Personal Information Infringement Report Center (privacy.kisa.or.kr)

2. Cyber Investigation Division, Supreme Prosecutors’ Office (www.spo.go.kr)

3. Cyber Investigation Bureau, National Police Agency (cyberbureau.police.go.kr)

4. Central Administrative Appeals Commission (simpan.go.kr)

5. Personal Information Dispute Mediation Committee (kopico.go.kr)

Hanwha Vision is taking the following technical, administrative and physical measures to ensure safety in handling the customers’ Personal Information so that it is not lost, stolen, leaked, altered or damaged.

① The customers’ important Personal Information is encrypted for storing and managing them by Hanwha Vision.

② Countermeasures against hacking, etc.

1. Hanwha Vision is doing its best to prevent the customers’ Personal Information from being leaked or damaged by hacking or computer viruses.

2. We back up data from time to time in preparation for damage to Personal Information, and use the latest vaccine program to prevent leakage or damage to customers’ Personal Information or data. In addition, we make sure that Personal Information can be safely transmitted over the network through encrypted communication.

3. We use an intrusion prevention system, control unauthorized access from outside, and we are committed to utilizing all available technical resources systemically to ensure information security.

③ Minimization and Training of Personal Information Handlers

1. Hanwha Vision limits the handling of Personal Information to Personal Information Handlers who are directly responsible, for which we give Personal Information Handlers separate passwords and then renew them regularly. In addition, we manage Personal Information safely by frequently training Personal Information Handlers.

2. Personal Information Handlers’ duties takeover is safely and carefully carried out under strict security, and we are clarifying the responsibility of Personal Information Handlers for Personal Information accidents.

3. The computer room and data storage room are set as special protected areas to strictly control access.

④ Dedicated Organization with Personal Information Protection

1. The Dedicated Organization with Personal Information Protection has been checking the implementation of Personal Information protection measures and compliance of the relevant regulations for the person in charge. We also take corrective and necessary actions as soon as a related problem is detected. However, Hanwha Vision does not take any responsibility for problems caused by Personal Information leakage due to customer negligence or Force Majeure.

Hanwha Vision transfers the collected Personal Information to overseas companies for the use and provision of services as belows, in accordance with Article 28-8, Paragraph 1, Subparagraph 3, Subparagraph 1 and Paragraph 2 of the Personal Information Protection Act. Personal information to be transferred will not be used or provided for any purpose other than the purpose of collection and use of Personal Information.

① Hanwha Vision operates ‘cookies’ that frequently store and find customer information. A cookie is a small piece of text file usually set by the web server, sent from a website and stored in a customer’s computer hard disk while the customers are browsing Hanwha Vision’s website. Hanwha Vision uses cookies for the following purposes:

1. Purpose of Use Cookies are used to track, analyze and customer’ visit information and histories, and can also be used for lead conversion analysis, marketing enhancement, improvement the structure and content of the website. Cookies utilize anonymous information, and Hanwha Vision cannot personally identify you from the cookie information.

② The customers may allow all cookies by setting the option on the web browser or, otherwise, the customers may reject the storage of all cookies. However, customers may have some difficulties in using a service if cookies are rejected. So to speak, most websites that require a login may not work.

How to reject cookie settings

1) Microsoft Edge
– Select ‘∙∙∙’ in the upper right corner of the web browser (Settings and Others) > ‘Settings’ > ‘Personal Information, Search and Services’ > In the 「Anti-Tracking」 section, select ‘Do Not Track’ and its level
– Select whether to ‘always use “strict” Anti-Tracking when browsing InPriate’
– In the 「Personal Information」 section, select whether to ‘Send Do Not Track Request’

2) Chrome
– Select ‘∙∙∙’ in the upper right corner of the web browser (Chrome Customize and Control) > ‘Settings’ > ‘Personal Information & Security’ >’Cookies and other site data’ > Select an option

This Privacy Policy shall be effective as of August 28th, 2026.